Power and Perception in Taylor-Mania:

London is being ‘Swiftly’ captivated

What’s in a name?

In beginning my career in journalism at The Londoners’ I learnt the ‘Taylor Swift Rule,’ a kind of office vernacular.

This means context simply isn't necessary to whom this 'rule' applies, someone as famous as Swift doesn't need any explanation as to who they are or what they do.

The main character of the world, at present, alluded her own artistry in 2017 to this very rule, saying “There will be no explanation; there will just be reputation.”

The enigmatic reveal of her sixth album Reputation, or her dramatic transformation into her sixth “era,” involved wiping her social media clean, and keeping well away from the press.

Taylor Swift’s name alone has been enough to uphold her literal reputation ever since, breaking records for music streaming and now ticket sales, without so much as a preliminary soundbite.

Such examples include the success of her surprise eighth and ninth ‘sister’ albums, Folklore and Evermore during the Covid-19 pandemic, tantamount even to the [brief] chart-topping success of leaked static noise, just seven seconds long, on Spotify in 2015.

The Taylor Swift Effect (her global impact), along with the term ‘Swiftonomics,’ (the economic influence and impact of Swift’s artistry and tours) was coined in an aura birthed essentially by a name.

If we are to ask precisely what is in a name such as Taylor Swift, it includes not only artistry and legacy, but also capitalism, economy, and escapism.

In London I’m submerged within this aura, especially now Swift is bringing her latest tour to Wembley Stadium for eight nights: June 21, 22 and 23, and August 15, 16, 17, 19, and 20.

I’m discovering exactly what has captivated London about Swift and how, by asking a few economic experts as well as venturing to various places and events within the city.

I've delved into social media too, quoting in pink throughout this article the sentiments of Swift's concert-goers at Wembley.

To contextualise her mega-stardom, last year’s Time’s Person of the Year, the 2019 American Music Awards’ Artist of the Decade, and ‘mastermind,’ among her many other accolades, is celebrating and performing her musical catalogue as The Eras Tour, an ongoing lottery attendance stage show launched in March last year.

The tour has now become such a high-demand phenomenon it has quite literally created seismic waves, and boosted national economies by billions, namely in the US, which is now likewise predicted for the UK.

Swift’s Eras Tour, the highest-grossing tour on record, is the cherry-on-top in granting her, allegedly, access to the billionaire’s realm with a net worth of around $1.1 billion in April, accumulated mostly by her art, streaming deals, and undeniably successful marketing.

Header: Photo by Jon Tyson on Unsplash

Right: Swift performing at Anfield Stadium, Liverpool, June 15. Credit: Ina Pace.

Title photo: Eras Tour merchandise. Credit: Ina Pace.

Deep-dive into Swiftonomics

"I’m a newbie Swiftie: My daughter Lily turned 13, and as part of her celebrations I took her and her friends to the Eras Tour movie. Well, honestly I was blown away!

Swift performing between songs, showcasing a powerful stage presence- Anfield, Liverpool, June 15. Credit: Ina Pace.

Swift performing between songs, showcasing a powerful stage presence- Anfield, Liverpool, June 15. Credit: Ina Pace.

"I just had to see her- luckily I was able to get Wembley hospitality tickets (cheaper than nose bleeds on the resale sites!)

My daughter’s best friend Francesca from Chicago, and her mum, will be joining us - our daughters will both be 13, and it’ll be August and summer, and the serendipity is not lost on them.

More visuals and stage-effects captivating Swift's powerful aura, Anfield, Liverpool. Credit: Ina Pace.

More visuals and stage-effects captivating Swift's powerful aura, Anfield, Liverpool. Credit: Ina Pace.

"As a 'Swiftie' mum, I love looking back through my own life and seeing how so many of her songs could have been the soundtrack to so many of the events I’ve lived."

- Anon 'Swiftie', London

Euronews calculates that, globally, the average Eras Tour concert-goer spends more than 12 times what they'd spend on a UK night out, (£848 on average), foreshadowing a juggernaut boost of approximately £997 million to the national economy, all in clothing, hospitality, retail, and merchandise.

Now that’s power.

Or is it?

Euronews cited Victor Matheson, economics professor at the Massachusetts’ College of the Holy Cross, who says no, actually it’s not.

The majority of spending goes home with the artist, so concert-goers are technically lining the pockets of concert tour operators, their employees, and Swift herself, rather than the local economy. 

Matheson called boosts in hotel prices “a one-off windfall,” rather than contributing to long-term economic gain, and that only money spent locally would recirculate.

Header photo: Swift performing at Anfield, Liverpool. Credit: Ina Pace.

David Spencer, professor of economics and political economy at the University of Leeds, echoed Matheson’s long-term concerns.

He claimed local boosts are small in comparison with Swift’s earning as the chief beneficiary: “The positive economic impact is temporary.

“Attracting Taylor Swift to a city is no way to achieve sustainable growth - rather, it underlines the need for more direct investment in communities by the government and businesses.”

With a more optimistic and romantic outlook, Maria Psyllou, assistant professor in economics at the University of Birmingham, wrote an article last year that focused heavily on Swift’s Tour’s liquid assets, all with an enthusiastic flourish of music metaphors.

Psyllou claimed that intricate spending for Swift’s Tour harmoniously enriches and revitalises economies in the form of a theoretical ‘trickle-down effect,’ meaning prosperity from high-income holders will make its way down to smaller lower income sectors.

A profound example is the fact Swift’s six consecutive shows at SoFi Stadium in Los Angeles last August contributed around $160 million to local businesses, in addition to an estimated rise of 3,300 employment opportunities.  

Furthermore, the Taylor Swift Effect is timely.

Psyllou suggested that in recovering from the traumatic isolation of the pandemic, Swift’s dedicated fans (‘Swifties’) are willing to spend, and spend further, on experiences they have long missed.

Such experiences are in-person entertainment, travel, and of course human connection, a surge in investments that Psyllou refers to in a more recent article as the ‘multiplier effect.’

Swift herself acknowledges and recognises this long-awaited desire for human connection in her Tour’s now iconic opening sequence, “It’s been a long time coming: it’s you and me, that’s my whole world.”

Audio from Anfield, Liverpool, June 15, of Swift's live vocals and the crowd during song Miss Americana and the Heart-Break Prince. Recorded by Ina Pace.

Photos from London Wembley, June 22. Credit: Ina Pace.

Psyllou described ‘Swifties'’ dedication as a cultural tribute to persistence and power.

However she, like Matheson and Spencer however, is also a realist in offering a balanced view of long versus short-term economic prospects on local economies, for which long-term economic strategies, such as continually supporting local assets, need consideration in addressing income inequality.

Psyllou said: “The trickle-down effects might not necessarily address systemic inequalities or challenges in their entirety.”

Regarding "Swiftonomics,” Spencer added: “Music is turned into a money-making endeavour - in this sense, we lose sight of the value of music for its own sake.

“Ironically, it shows how we are all poorer for seeing music as merely a way to boost the economy.”

Photo from Swift's performance in Anfield, Liverpool, June 15. Credit: Ina Pace.

So is music just money-making?

"The most impressive thing about Taylor is her diversity - whatever you are going through in life, there is a Taylor Swift song that feels perfect for you.

"When you add that to the positively electric, girl power, sparkling, inner child healing atmosphere of her show it’s no wonder people all over the globe are trying to grab tickets."

- Jennifer Clows Guevin, shop owner, Florida & Massachusetts

Fans making Swift's signature heart symbol during song Fearless, Anfield, Liverpool. Credit: Ina Pace

Fans making Swift's signature heart symbol during song Fearless, Anfield, Liverpool. Credit: Ina Pace

“I got picked on for loving her first debut songs, but just played them louder.

“She's consistent with a style she's made her own. It makes me smile seeing how far she’s come.”

- Josie Sainsbury

"I was a bit of an “edgy” teenager and refused to listen to her until I went through a bad break up soon after 1989 came out- that and Red became my albums.

"The amount of healing she allowed me to process was monumental - especially Clean, I can feel those songs in my bones."

- Victoria Lamb, Depop Community Experience Agent, Newcastle

Liverpool Loves Taylor: Like Wembley, Liverpool created art installations in Swift's honour- Lover Era installation. Credit: Ina Pace.

Liverpool Loves Taylor: Like Wembley, Liverpool created art installations in Swift's honour- Lover Era installation. Credit: Ina Pace.

"Taylor’s songs relate to me as we have experienced similar things with guys and friendships.

"I recently lost my baby girl at 17 weeks and her songs helped me through so much.

"I am attending Wembley on my own as an 'I can do it' year, I'm just excited for all of it and I know there will be tears.

"I always talk to the children I teach about Taylor."

- Charlotte Simms, Teacher, Staffordshire

"I love Taylor Swift because she remained true to her style and her music without over-sexualizing herself or her lyrics; something really hard to find nowadays."

- Nancy Gazaway, Houston, Texas

Liverpool Loves Taylor: Like Wembley, Liverpool created art installations in Swift's honour- Debut Era installation. Credit: Ina Pace.

Liverpool Loves Taylor: Like Wembley, Liverpool created art installations in Swift's honour- Debut Era installation. Credit: Ina Pace.

"I wouldn't admit that I liked her music as a kid, then Speak Now came into my life & proved me utterly wrong as it just encapsulated all the stupid messy feelings about being a teenager.

"I have so many memories of singing her songs with my friends, at my 22nd birthday, at the Reputation Tour etc. & I'm so excited for Wembley cos it'll just be so much BIGGER & to be surrounded by people who love it all as much as I do & I'm ready to trade all the friendship bracelets & take the moment and taste it!" 

- Katiee Liz- exams administrator, West Yorkshire

Swift’s celebrity and music is evidently something that is celebrated with fervour in the moment.

According to other academics and retailers, it is a holistic experience about far more than money-making and economy-boosting.

Sarah Montano, professor of retail marketing at the University of Birmingham suggested, like Psyllou, that the setbacks of the pandemic are key in ‘Swifties’’ motivation to seek holistic experiences.

These are evident not just in concerts but also in high-street retailers, for example branches of Primark with cafes, or Greggs with selfie mirrors.

She said: “The vast majority of consumers have disposable income, and these tours are part of experimental marketing in that escapism translates as commodification of experience and community.

“To an extent The Eras Tour is a part of popular culture of the moment, it’s like Live Aid from 1985, people still talk about it.

“Taylor is one of the best artists right now, people can criticise her for many things, but I don’t think you can criticise her for a lack of talent, this will be the event of 2024.”

Back on the subject of money-making, Montano also described the buying of Swift’s Tour merchandise akin to buying souvenirs on holiday as a tangible reminder of a memory, concluding that retail, though often judged pejoratively, is not merely transactional.

Above: Spreading joy- 'Swifties' in unison , Liverpool, Anfield.

Regarding the ’Love Story’ within ‘Swiftonomics,’ Dr Peter Brooks, chief behavioural scientist at Barclays, said: “Whoever came up with the phrase 'money can’t buy happiness' clearly wasn’t a ‘Swiftie.’

“When it comes to cultural icons like Taylor Swift – like we saw with Elvis and Beatlemania in the 50s and 60s – supporters have such a strong connection to the artist and to the rest of the fandom that the desire to spend becomes even more powerful.”

There are of course 'Swifties' who cannot afford to spend and spend, or simply didn't win the chance to get knocked off the ticket waitlist.

Such is their passion and dedication, some will do something called Taylor-gating or Tayl-gating (an unoriginal global trend involving loitering outside the stadiums for a second-best live experience).

I decided to investigate, specifically on June 22- Swift's second night at Wembley.

I hadn't been lucky enough to secure tickets at Wembley myself, but I was pleasantly surprised by the atmosphere, which I can only describe as joyful and wholesome.

I compiled an informal, but in my opinion essential, check-list of what to do at the venue, filming also the murals Mayor Sadiq Khan revealed in London's welcome message to Swift.

So music may be about money-making in an already weakened economy (since the pandemic and Brexit at least), but I wouldn’t agree with Spencer that we’re poorer for realising this, at least not figuratively.

We can gain value for all we spend if we make the most of it, which the ‘Swifties’ seem to be doing just fine, certainly in London anyway.

Spending on the heels of the Taylor Swift Effect will obviously create demand, and of course London’s hospitality and retail industries are going to capitalise on that.

They’d be mad not to.

Header: Photo by Alfonso Scarpa on Unsplash

 

The rippling of the Taylor Swift Effect, in hotels

According to reports by Lighthouse, a commercial platform for data and market insights in travel and hospitality, hotel prices across Swift’s European concert cities were expected to increase by 44% on average, and to increase more than 100% in UK cities such as Liverpool.

London is so far taking its cake and eating it both in celebration and anticipation.

Header photo by Josh Appel on Unsplash, background photo by Jamie Street on Unsplash

According to hotel rates on booking.com on June 19, the sudden surge in demand corresponding with Swift’s August London Tour dates- 15, 16, 17, 19, and 20- particularly for a room at The Hilton in Wembley, is alarmingly significant.

Note that prices listed at The Hilton are either King or Queen rooms with little price difference, likewise for The Fox & Goose Hotel in Ealing for a double or twin room, also for Treehouse London and Four Seasons at Park Lane hotels for King rooms.

All graphs created in Flourish by Ina Pace.

"I’ve drifted in and out of the fandom over the years but I feel as though I’ve grown up with her.

 "So many of her lyrics resonate and allow me to process and reflect on my life.

"She truly is an extraordinary woman and a role model for all young girls out there!"

- Bryony Ford, Midwife Sonographer, Nottingham

Independent three star hotel The Fox and Goose also demonstrates notable fluctuations that coincide with Swift’s Tour dates in Wembley, demonstrating that higher demand for hotels is still prevalent further away from the venue.

A spokesperson for The Fox and Goose said: “Our rates are fluctuating due to demand of bookings, we haven’t made any changes nor is it affecting our business, it is just another busy weekend.”

Significantly, room rates surge again on August 25 at The Hilton and The Fox & Goose, though not quite to the same degree as those over the course of Swift’s concert dates.

This is likely due to All In London, by All Elite Wrestling, the single biggest event in international wrestling history taking place in Wembley Stadium that night.

All In London is likely to have attendance records of at least 50,000, much like the UEFA Champions Final, which took place at Wembley Stadium on June 1 with 86,212 spectators.

Swift’s Tour at Wembley is expected to receive more than 80,000 spectators per show, further evidence that her concerts can be rightfully considered among the most popular global culture events.

Fluctuating room rates are only one business move however and hardly innovative.

Interestingly, as depicted in the final two graphs below, some luxury London hotels are barely changing their rates at all.

 

You’re not just tripping, you're 'gig-tripping'

Luxury hotels such as Treehouse London and Four Seasons at Park Lane are embracing the power of the experience economy Montano described.

I mean, what ‘Swiftie’ wouldn’t want a luxurious, holistic experience that might (might) help them justify or apply 'girl math' to the inflated cost of a show-stopping weekend?

These hotels have introduced ‘gig-tripping’ packages, which the Four Seasons' PR team describe as “a harmonious blend of comfort and excitement for guests attending performances at Wembley or any of London’s iconic music venues.”

Photo by Igor Rodrigues on Unsplash

The Taylor-ed hotel experience

Along with their stay, Four Seasons will provide their ‘Swiftie’ guests with Concert Comfort Kits, which feature a tote bag and sparkly phone charger among other items, as well as an 'In-Room Karaoke Set' should they want to warm up their vocal chords.

Indeed, warm-ups are fairly sensible for ‘Swifties’ for example planning to scream at Swift to take them to Church, before melting into a gospel chorus of “Oh Lord, take me…” followed by another sudden build of high pitched, desperate if not slightly strained, belts of hit Don’t Blame Me, another Reputation classic.

Below: The epitome of power and transcendence, as some may say; the crowd's screams of "take us to church", distinguishable from 0.23

Audio: Live recording from Anfield, Liverpool, June 15, demonstrating the crowd's enthusiasm during Swift's song Look What You Made Me Do. Recorded by Ina Pace.

The Four Seasons’ package also welcomes guests with a special 'Glitter Groove' cocktail, and a friendship bracelet kit.

The latter now a traditional crafting activity for ‘Swifties’, used to build a community even before attending the concert, during which they tend to trade their new crafts.

Fortune cites that Raquel Pirola, Park Lane’s marketing and sales director, described how her team launched these package deals as they saw more and more young people, including Americans, staying at Four Seasons during trips primarily for concerts, a driving force for luxury travel trends.

As for The Treehouse Era package, guests are offered a £30 credit for food and drink, return transfers to and from the concert and, like Four Seasons, a selection of friendship bracelets.

Header photo by Alex Block on Unsplash, background photo by Helena Yankovska on Unsplash.

“Girly things”: ‘Swifties’’ bracelets are supporting small businesses

As mentioned, friendship bracelets are now a recognised staple in the ‘Swiftie’ community.

They have been popularised by lyrics from Swift’s album Midnights released in 2022, and the launch of the Tour, with concert-goers trading their creations at each show.

The [beaded] layers here are certainly multi-faceted.

London’s efforts in honouring Swift not only help the big businesses and conglomerates to capitalise, they also offer a leg-up to small businesses.

Jewellery making is one such example of a currently thriving small business in London under the global Taylor Swift Effect.

Also elsewhere, in countries such as Australia, bead shops repeatedly sold out during the Tour's leg in February, according to ABC, making way for smaller boutiques.

On June 12, I visited the Beading and Boozing event by jewellery business Daisy Lily.

This was the first in a series of creative workshops this summer hosted by boutique hotel Page 8’s Common Coffee House, where guests were encouraged to create various accessories with access to the bar.

I learnt that Daisy Lily, similarly to Swift, is contributing to experience and retail economy, channelling a return to the innocence of girlhood and escapism, or indeed the spirit of friendship, community, and the creativity her music inspires.

Header photo and video: Friendship bracelets made in the workshop with Daisy Lily. Credit: Ina Pace

Photos: Daisy Lily jewellery by Sauce Communications, used with permission.

Upholding communities:  Swift brings new meaning to familiar places

The Taylor Swift Effect has been so pervasive in London to date that there are now attractions and sight-seeing routes paying tribute to references in Swift’s songs.

Have you heard her jovial piece, London Boy?

It was released in 2019 on her Lover album, relaying her London areas of interest she allegedly shared with her then partner, actor Joe Alwyn, and has kept Londoners and London tourists on their toes since.

The areas she mentions include Shoreditch, Highgate, Camden and Brixton, and likely contribute to the romanticising and capitalisation of various tours, themed brunches, club nights (‘Swiftogeddon’), and guided days out for London newbies.

Header: At The Black Dog, Vauxhall. Credit: Ina Pace

Second photo by Alice Pasqual on Unsplash

Third photo by Antoine J. on Unsplash

"I've been a fan since I was 15. I'm now 33 - It's been incredible to grow up through her eras and look at them as my own eras too.

"For me, Fearless was heartbreak, Speak Now was the era I got married and had my first child, and Reputation was my era where I felt like I found my footing as an adult.

"She truly does create experience for us, her song writing is so descriptive, and it bleeds into reality.

"The Friendship bracelets, the cardigans, The Black Dog... It's something our world has never seen before and may never see again.

"My family are travelling from Ohio- It will be a trip we remember forever!"

- Rebecca Cook, photographer, Ohio, US

"I’ve always loved Taylor’s music, but when I had my first baby in lockdown, her albums Folklore and Evermore got me through some really difficult times."

- Natalie Wylie, Portsmouth

A more recent place of interest for Swift is pub The Black Dog in Vauxhall, allegedly sharing its name with a typically intense ballad on her latest album The Tortured Poets Department (TTPD), released in April.

The Black Dog’s business immediately surged after TTPD’s release, with customers queuing out the doors.

Almost two months on, I went to get a literal flavour of the fervour- still very much present- and in doing so also discovered the pub’s embrace of experience economy.

The pub has a mural depicting the song’s lyrics, painted by commissioned artist Chris Lloyd, and there’s also a lyric-inscribed blackboard outside, up for which Swifties were queuing for selfies.

I was served a beer and a burger, in the very pub where Swift’s ex allegedly forgot to stop their location-sharing.

The menu was temporarily renamed upon TTPD’s release in April, so I ate what was formerly known as the Swift Burger, along with the Swift Half to drink.

These [very ordinary but delicious] items weren’t named after Swift anymore, but it was fun to know they had been, and had probably tasted all the better to ‘Swifties’ for it.

Having eaten my first pub meal for months, I gathered vox pops from the ‘Swiftie’ customers, who were hardly scarce.

Some London Swifties were bonding on first dates whilst others had flown in from Chicago, coming out of their way in London just to visit the now famous pub.

Furthermore, since April the pub has launched newer business in the form of a merchandise line, including hats and pint glasses.

Kirsty Savoury, head of communications at The Black Dog, emphasised that although the pub will always welcome the Swiftie community, they are still at heart just a local pub.

Savoury said: “We love the Swifties, but we respect our neighbourhood.

“We are very grateful for this attention and increase in business that the Taylor Swift Effect has brought, but first and foremost we want to keep its essence and make sure it's still a place where the neighbourhood can come to relax.”

Savoury asserted that bookings were ramping up for Swift’s Tour dates, and that they have hired extra staff to accommodate the increase. 

 

 

London is in its Eras era

London's major sectors are set to capitalise on the Taylor Swift Effect, but amid the waves of this forceful tide are also small businesses drifting in the shallows, at least in the same direction.

It’s up to Londoners to keep their cultural and economic assets afloat, and utilise Swift’s bestowed ‘foundation’ for long-term prosperity, as economists are currently advising.

It may take time, but it appears that taking time for the smaller and simpler joys can bring about big results, those joys being happiness in holistic experience, human connection and escapism, which are all unified by the power of music.

Not only does the economy surge as a result, but local efforts are encouraged.

London is one of many places in the world in its Eras era; Swift’s Tour is solidifying the city’s international status as a key venue for entertainment and global culture, likely encouraging further investment in infrastructure and tourism.  

Taylor Swift has made history in 18 years since her debut.

Considering I have followed that ‘rule’ of the same name through this article, without direct explanation, you might even believe it.

Header photo: Entrance to Wembley Stadium, June 22. Credit: Ina Pace.

Quiz created in Flourish by Ina Pace.

"Taylor’s life mirrored mine at certain stages, and when my friends or my goals or my confidence wasn’t there for me, her music always was."

- Hilary Kieffer

TIME FOR TAYLOR-TRIVIA!